ipod other usb devices not working vista

Hey, I justed installed my copy of vista (clean install). Vista doesn't seem to recognize USB devices which were designed for plug&play. My iPod & External DVD writer do not work. Vista recognizes them but cannot find a driver to install. My iPod-iTunes software is up-to-date and have re-installed couple of times but cant get vista to install my iPod or the DVD-writer. Am I missing something here or does anyone else have simliar problems as well ?
Suggestion appreciated, thank you

"Mithun" wrote:

Hey, I justed installed my copy of vista (clean install). Vista doesn't seem to recognize USB devices which were designed for plug&play. My iPod & External DVD writer do not work. Vista recognizes them but cannot find a driver to install. My iPod-iTunes software is up-to-date and have re-installed couple of times but cant get vista to install my iPod or the DVD-writer. Am I missing something here or does anyone else have simliar problems as well ?
Suggestion appreciated, thank you

Mithun wrote:

Hey, I justed installed my copy of vista (clean install). Vista doesn't seem to recognize USB devices which were designed for plug&play. My iPod & External DVD writer do not work. Vista recognizes them but cannot find a driver to install. My iPod-iTunes software is up-to-date and have re-installed couple of times but cant get vista to install my iPod or the DVD-writer. Am I missing something here or does anyone else have simliar problems as well ?
Suggestion appreciated, thank you

You need to look at your system for the problem. I have 5 separate installations of Vista and there are no USB problems in any of my installations. The problem is not in Vista!!
If there are not appropriate drivers, that is not Microsoft's fault!
Contact the manufacturer or vendor about drivers!

max wrote:

"Mithun" wrote:
Hey, I justed installed my copy of vista (clean install). Vista doesn't seem to recognize USB devices which were designed for plug&play. My iPod & External DVD writer do not work. Vista recognizes them but cannot find a driver to install. My iPod-iTunes software is up-to-date and have re-installed couple of times but cant get vista to install my iPod or the DVD-writer. Am I missing something here or does anyone else have simliar problems as well ?
Suggestion appreciated, thank you

You need to look at your system for the problem. I have 5 separate installations of Vista and there are no USB problems in any of my installations. The problem is not in Vista!!
If there are not appropriate drivers, that is not Microsoft's fault!
Contact the manufacturer or vendor about drivers!

John of course that the problem is Vista, I do not know if you are using IpOD, Sony digital cameras, Blackberry phones or simple kingston usb, everyone at my company and may people that I know have the same trouble. How is possible that with windows xp everythiing is working fine but within vista everything fails...
"John Boy" wrote:

Mithun wrote: Hey, I justed installed my copy of vista (clean install). Vista doesn't seem to recognize USB devices which were designed for plug&play. My iPod & External DVD writer do not work. Vista recognizes them but cannot find a driver to install. My iPod-iTunes software is up-to-date and have re-installed couple of times but cant get vista to install my iPod or the DVD-writer. Am I missing something here or does anyone else have simliar problems as well ?
Suggestion appreciated, thank you
You need to look at your system for the problem. I have 5 separate installations of Vista and there are no USB problems in any of my installations. The problem is not in Vista!!
If there are not appropriate drivers, that is not Microsoft's fault!
Contact the manufacturer or vendor about drivers!

I use an iPod, webcam, scanner, Windows Mobile Phone, and many other USB devices. They work just fine. The problem is your setup, not Vista directly.
"UAN" wrote in message

John of course that the problem is Vista, I do not know if you are using IpOD, Sony digital cameras, Blackberry phones or simple kingston usb, everyone at my company and may people that I know have the same trouble. How is possible that with windows xp everythiing is working fine but within vista everything fails...
"John Boy" wrote:
Mithun wrote: Hey, I justed installed my copy of vista (clean install). Vista doesn't seem to recognize USB devices which were designed for plug&play. My iPod & External DVD writer do not work. Vista recognizes them but cannot find a driver to install. My iPod-iTunes software is up-to-date and have re-installed couple of times but cant get vista to install my iPod or the DVD-writer. Am I missing something here or does anyone else have simliar problems as well ?
Suggestion appreciated, thank you
You need to look at your system for the problem. I have 5 separate installations of Vista and there are no USB problems in any of my installations. The problem is not in Vista!!
If there are not appropriate drivers, that is not Microsoft's fault!
Contact the manufacturer or vendor about drivers!

"John Boy" wrote:

Mithun wrote: Hey, I justed installed my copy of vista (clean install). Vista doesn't seem to recognize USB devices which were designed for plug&play. My iPod & External DVD writer do not work. Vista recognizes them but cannot find a driver to install. My iPod-iTunes software is up-to-date and have re-installed couple of times but cant get vista to install my iPod or the DVD-writer. Am I missing something here or does anyone else have simliar problems as well ?
Suggestion appreciated, thank you
You need to look at your system for the problem. I have 5 separate installations of Vista and there are no USB problems in any of my installations. The problem is not in Vista!!
If there are not appropriate drivers, that is not Microsoft's fault!
Contact the manufacturer or vendor about drivers!

John boy, like UAN said, its not the drivers, its vista. I've been having problems with Vista on this laptop since i've gotten it. All the software i've ever installed on my XP desktop has worked without a hitch. I can't use my drawing tablet because vista is saying the software doesn't match the tablet, and yet it works fine on my desktop. its vista that is screwed up. Microsoft didn't plan ahead well enough with vista. Vista is the problem. they should have fixed their current version of XP before making another version of windows.

"Matt" wrote:

"John Boy" wrote:
Mithun wrote: Hey, I justed installed my copy of vista (clean install). Vista doesn't seem to recognize USB devices which were designed for plug&play. My iPod & External DVD writer do not work. Vista recognizes them but cannot find a driver to install. My iPod-iTunes software is up-to-date and have re-installed couple of times but cant get vista to install my iPod or the DVD-writer. Am I missing something here or does anyone else have simliar problems as well ?
Suggestion appreciated, thank you
You need to look at your system for the problem. I have 5 separate installations of Vista and there are no USB problems in any of my installations. The problem is not in Vista!!
If there are not appropriate drivers, that is not Microsoft's fault!
Contact the manufacturer or vendor about drivers!
John boy, like UAN said, its not the drivers, its vista. I've been having problems with Vista on this laptop since i've gotten it. All the software i've ever installed on my XP desktop has worked without a hitch. I can't use my drawing tablet because vista is saying the software doesn't match the tablet, and yet it works fine on my desktop. its vista that is screwed up. Microsoft didn't plan ahead well enough with vista. Vista is the problem. they should have fixed their current version of XP before making another version of windows.

"Matt" wrote:

"John Boy" wrote:
Mithun wrote: Hey, I justed installed my copy of vista (clean install). Vista doesn't seem to recognize USB devices which were designed for plug&play. My iPod & External DVD writer do not work. Vista recognizes them but cannot find a driver to install. My iPod-iTunes software is up-to-date and have re-installed couple of times but cant get vista to install my iPod or the DVD-writer. Am I missing something here or does anyone else have simliar problems as well ?
Suggestion appreciated, thank you
You need to look at your system for the problem. I have 5 separate installations of Vista and there are no USB problems in any of my installations. The problem is not in Vista!!
If there are not appropriate drivers, that is not Microsoft's fault!
Contact the manufacturer or vendor about drivers!
John boy, like UAN said, its not the drivers, its vista. I've been having problems with Vista on this laptop since i've gotten it. All the software i've ever installed on my XP desktop has worked without a hitch. I can't use my drawing tablet because vista is saying the software doesn't match the tablet, and yet it works fine on my desktop. its vista that is screwed up. Microsoft didn't plan ahead well enough with vista. Vista is the problem. they should have fixed their current version of XP before making another version of windows.

Hi - I talked to the Apple people this afternoon and finally got my problem solved - which was installing an Ipod shuffle. I have been reading these posts for a week and trying everything. Finally got a solution.......I'm new at this stuff.......just checking to see if you need the info I got.

"Janet" wrote:

Hi - I talked to the Apple people this afternoon and finally got my problem solved - which was installing an Ipod shuffle. I have been reading these posts for a week and trying everything. Finally got a solution.......I'm new at this stuff.......just checking to see if you need the info I got.

Please!!!!!! I am desperate to get this Ipod back up and running. Works on my XP computer, doesn't even recognize it on my Vista. (Sony Vaio). My other Vista, a Toshiba, does recognize it. Help, anyone, help.
Thanks, Carol

"Carol" wrote:

"Janet" wrote:

Hi - I talked to the Apple people this afternoon and finally got my problem solved - which was installing an Ipod shuffle. I have been reading these posts for a week and trying everything. Finally got a solution.......I'm new at this stuff.......just checking to see if you need the info I got.

Please!!!!!! I am desperate to get this Ipod back up and running. Works on my XP computer, doesn't even recognize it on my Vista. (Sony Vaio). My other Vista, a Toshiba, does recognize it. Help, anyone, help.
Thanks, Carol

Okay Carol - first of all, let me tell you what was going on with me.....when I plugged in my shuffle, I kept getting messages saying drivers couldn't be found or either the drivers had been found but the USB mass storage device could not be found. In Device Manager the ipod was in Other Devices with an exclamation point next to it. Here's what I did: (put ipod in "off" position) 1. plug in the ipod and ignore anything about the drivers 2. go to Device Manager, rt. click ipod and uninstall 3. in Control Panel, go to Programs and Features 4. uninstall itunes and quicktime (rt. click and uninstall both) 5. Restart computer, leaving ipod plugged in 6. When box appears, reassign the ipod to Drive Q(there will be a drop down menu with all letters) 7. Restart computer 8. install itunes
Please let me know if this works for you. I know how frustrating this is and luckily I am still able to receive online assistance from Apple. I tried everything I could find.....

"Janet" wrote:

"Carol" wrote:

"Janet" wrote:

Hi - I talked to the Apple people this afternoon and finally got my problem solved - which was installing an Ipod shuffle. I have been reading these posts for a week and trying everything. Finally got a solution.......I'm new at this stuff.......just checking to see if you need the info I got.

Please!!!!!! I am desperate to get this Ipod back up and running. Works on my XP computer, doesn't even recognize it on my Vista. (Sony Vaio). My other Vista, a Toshiba, does recognize it. Help, anyone, help.
Thanks, Carol
Okay Carol - first of all, let me tell you what was going on with me.....when I plugged in my shuffle, I kept getting messages saying drivers couldn't be found or either the drivers had been found but the USB mass storage device could not be found. In Device Manager the ipod was in Other Devices with an exclamation point next to it. Here's what I did: (put ipod in "off" position) 1. plug in the ipod and ignore anything about the drivers 2. go to Device Manager, rt. click ipod and uninstall 3. in Control Panel, go to Programs and Features 4. uninstall itunes and quicktime (rt. click and uninstall both) 5. Restart computer, leaving ipod plugged in 6. When box appears, reassign the ipod to Drive Q(there will be a drop down menu with all letters) 7. Restart computer 8. install itunes
Please let me know if this works for you. I know how frustrating this is and luckily I am still able to receive online assistance from Apple. I tried everything I could find.....

hello janet... sorry but i didn;t get how step 6 (6. When box appears, reassign the ipod to Drive Q(there will be a drop down menu with all letters) )would be done...would you pls elaborate it... where would i reassign it? it seems that i dont have here Drive Q. thanks

Janet, I tried your solution (I'm having the same problem with my 60Gb ipod), and when I uninstalled the ipod and itunes and rebooted, I was not given an option to choose the drive letter of my ipod. I just got the same message that the driver could not be found. Thank you for the suggestion, but once again I'm stymied. If anyone else has any ideas, I would be really appreciative.
"Janet" wrote:

"Carol" wrote:

"Janet" wrote:

Hi - I talked to the Apple people this afternoon and finally got my problem solved - which was installing an Ipod shuffle. I have been reading these posts for a week and trying everything. Finally got a solution.......I'm new at this stuff.......just checking to see if you need the info I got.

Please!!!!!! I am desperate to get this Ipod back up and running. Works on my XP computer, doesn't even recognize it on my Vista. (Sony Vaio). My other Vista, a Toshiba, does recognize it. Help, anyone, help.
Thanks, Carol
Okay Carol - first of all, let me tell you what was going on with me.....when I plugged in my shuffle, I kept getting messages saying drivers couldn't be found or either the drivers had been found but the USB mass storage device could not be found. In Device Manager the ipod was in Other Devices with an exclamation point next to it. Here's what I did: (put ipod in "off" position) 1. plug in the ipod and ignore anything about the drivers 2. go to Device Manager, rt. click ipod and uninstall 3. in Control Panel, go to Programs and Features 4. uninstall itunes and quicktime (rt. click and uninstall both) 5. Restart computer, leaving ipod plugged in 6. When box appears, reassign the ipod to Drive Q(there will be a drop down menu with all letters) 7. Restart computer 8. install itunes
Please let me know if this works for you. I know how frustrating this is and luckily I am still able to receive online assistance from Apple. I tried everything I could find.....

Are you running Vista 64 bit?? If so, there is an inf file missing at least it was for me. The name of the file is USBSTOR.INF See if you can copy it from your other Vista machine to this one. It should be in the INF folder. There is also a USBSTOR.PNF which should be copied also.
Let me know if that solves your problem
Richard
On Wed, 8 Aug 2007 13:28:08 -0700, Pi wrote:

Janet, I tried your solution (I'm having the same problem with my 60Gb ipod), and when I uninstalled the ipod and itunes and rebooted, I was not given an option to choose the drive letter of my ipod. I just got the same message that the driver could not be found. Thank you for the suggestion, but once again I'm stymied. If anyone else has any ideas, I would be really appreciative.
"Janet" wrote:

"Carol" wrote:

"Janet" wrote:

Hi - I talked to the Apple people this afternoon and finally got my problem solved - which was installing an Ipod shuffle. I have been reading these posts for a week and trying everything. Finally got a solution.......I'm new at this stuff.......just checking to see if you need the info I got.

Please!!!!!! I am desperate to get this Ipod back up and running. Works on my XP computer, doesn't even recognize it on my Vista. (Sony Vaio). My other Vista, a Toshiba, does recognize it. Help, anyone, help.
Thanks, Carol
Okay Carol - first of all, let me tell you what was going on with me.....when I plugged in my shuffle, I kept getting messages saying drivers couldn't be found or either the drivers had been found but the USB mass storage device could not be found. In Device Manager the ipod was in Other Devices with an exclamation point next to it. Here's what I did: (put ipod in "off" position) 1. plug in the ipod and ignore anything about the drivers 2. go to Device Manager, rt. click ipod and uninstall 3. in Control Panel, go to Programs and Features 4. uninstall itunes and quicktime (rt. click and uninstall both) 5. Restart computer, leaving ipod plugged in 6. When box appears, reassign the ipod to Drive Q(there will be a drop down menu with all letters) 7. Restart computer 8. install itunes
Please let me know if this works for you. I know how frustrating this is and luckily I am still able to receive online assistance from Apple. I tried everything I could find.....

Thanks for responding. No, I'm running Vista Ultimate 32-bit. I have a new hard drive coming next week, and I'm going to get the chance to do a clean install with all of the devices plugged in. Maybe this will help, maybe it won't, but I will report on my findings. In the meantime, if anyone else has ideas, it'd be terrific.
Tom
"Marjay" wrote:

Are you running Vista 64 bit?? If so, there is an inf file missing at least it was for me. The name of the file is USBSTOR.INF See if you can copy it from your other Vista machine to this one. It should be in the INF folder. There is also a USBSTOR.PNF which should be copied also.
Let me know if that solves your problem
Richard

Did you check to see if those two files were present in your INF file directory??
On Fri, 10 Aug 2007 17:22:01 -0700, Pi wrote:

Thanks for responding. No, I'm running Vista Ultimate 32-bit. I have a new hard drive coming next week, and I'm going to get the chance to do a clean install with all of the devices plugged in. Maybe this will help, maybe it won't, but I will report on my findings. In the meantime, if anyone else has ideas, it'd be terrific.
Tom
"Marjay" wrote:
Are you running Vista 64 bit?? If so, there is an inf file missing at least it was for me. The name of the file is USBSTOR.INF See if you can copy it from your other Vista machine to this one. It should be in the INF folder. There is also a USBSTOR.PNF which should be copied also.
Let me know if that solves your problem
Richard

Yes, I searched for them. I did find both files, and I tried reinstalling the ipod while pointing the driver program directly to them. Windows started installing the drivers but gave this message: "Windows found driver software for your device but encountered an error while attempting to install it. (USB Mass Storage Device) The system cannot find the file specified."
So thank you for the tip, sounds like you were on the right track, but I had gotten this message before when I manually told Vista to search the Windows folder. This is a frustrating problem (ipods and flash drives are almost life and death for me), but for the moment I'm treading water with a dual-boot XP/Vista scenario. Let me say it's very interesting to compare the to OSs side by side... XP is amazingly more compatible and stable, but Vista is oh so much prettier... just wish it would recognize devices that never were any trouble for XP. Yes, I've heard the "it's not Microsoft's fault" line, but to some extent it is. They've tweaked their driver scheme enough, apparently, that now every device needs a unique and specialized driver to function correctly. Grr.
"Marjay" wrote:

Did you check to see if those two files were present in your INF file directory??
On Fri, 10 Aug 2007 17:22:01 -0700, Pi <Pi@discussions.microsoft.com wrote:
Thanks for responding. No, I'm running Vista Ultimate 32-bit. I have a new hard drive coming next week, and I'm going to get the chance to do a clean install with all of the devices plugged in. Maybe this will help, maybe it won't, but I will report on my findings. In the meantime, if anyone else has ideas, it'd be terrific.
Tom
"Marjay" wrote:
Are you running Vista 64 bit?? If so, there is an inf file missing at least it was for me. The name of the file is USBSTOR.INF See if you can copy it from your other Vista machine to this one. It should be in the INF folder. There is also a USBSTOR.PNF which should be copied also.
Let me know if that solves your problem
Richard

This solution has worked for some people with problematic USB devices:
Locate the file INFCACHE.1 in C:\Windows\inf
Right click on the INFCACHE.1 file, select Properties >Security > Edit, and give your account full control.
Delete INFCACHE.1, or rename it to INFCACHE.1.BAK or temporarily move to your desktop.
REBOOT
Try plugging in your iPod again.
-- I Bleed Blue and Gold GO BEARS!
"Pi" wrote in message

Yes, I searched for them. I did find both files, and I tried reinstalling the ipod while pointing the driver program directly to them. Windows started installing the drivers but gave this message: "Windows found driver software for your device but encountered an error while attempting to install it. (USB Mass Storage Device) The system cannot find the file specified."
So thank you for the tip, sounds like you were on the right track, but I had gotten this message before when I manually told Vista to search the Windows folder. This is a frustrating problem (ipods and flash drives are almost life and death for me), but for the moment I'm treading water with a dual-boot XP/Vista scenario. Let me say it's very interesting to compare the to OSs side by side... XP is amazingly more compatible and stable, but Vista is oh so much prettier... just wish it would recognize devices that never were any trouble for XP. Yes, I've heard the "it's not Microsoft's fault" line, but to some extent it is. They've tweaked their driver scheme enough, apparently, that now every device needs a unique and specialized driver to function correctly. Grr.
"Marjay" wrote:
Did you check to see if those two files were present in your INF file directory??
On Fri, 10 Aug 2007 17:22:01 -0700, Pi <Pi@discussions.microsoft.com wrote:
Thanks for responding. No, I'm running Vista Ultimate 32-bit. I have a new hard drive coming next week, and I'm going to get the chance to do a clean install with all of the devices plugged in. Maybe this will help, maybe it won't, but I will report on my findings. In the meantime, if anyone else has ideas, it'd be terrific.
Tom
"Marjay" wrote:
Are you running Vista 64 bit?? If so, there is an inf file missing at least it was for me. The name of the file is USBSTOR.INF See if you can copy it from your other Vista machine to this one. It should be in the INF folder. There is also a USBSTOR.PNF which should be copied also.
Let me know if that solves your problem
Richard

Thank you very much Cal Bear '66. Your tip sounds like it could have worked for me. Hopefully it will be helpful to others also. Meanwhile, I got fed up and ran a reinstall (upgrade) of Vista Ultimate 32 with all of my devices plugged in. After the upgrade finished, the devices were recognized and installed as normal. This fixed the issues for my 60Gb ipod and usb flash drives. All of my files and programs of course are still intact, so I would recommend this solution to any other people who are having persistent usb problems. It'll take about an hour, but for whatever reason it fixed my problem. Thanks to all who posted replies here.
I can't help thinking that Microsoft really needs to fix this issue, because loads of people seem to be experiencing it in different forms.
Tom
"Cal Bear '66" wrote:

This solution has worked for some people with problematic USB devices:
Locate the file INFCACHE.1 in C:\Windows\inf
Right click on the INFCACHE.1 file, select Properties >Security > Edit, and give your account full control.
Delete INFCACHE.1, or rename it to INFCACHE.1.BAK or temporarily move to your desktop.
REBOOT
Try plugging in your iPod again.
-- I Bleed Blue and Gold GO BEARS!

Hi,
I have a Sony Vaio VGN-N325E with Vista Home Premium, and when I plugged in my Pen Drive(Sony Micro Vault USM-2GH), I kept getting messages saying drivers couldn't be found USB mass storage device could not be found. Now I try a downgrade to XP but with dual boot, because Vista do not recognise nothing.
If anything have a sugestion to help me please write me.
(Sorry my bad english, I'm brazilian...)
"Mithun" wrote:

Hey, I justed installed my copy of vista (clean install). Vista doesn't seem to recognize USB devices which were designed for plug&play. My iPod & External DVD writer do not work. Vista recognizes them but cannot find a driver to install. My iPod-iTunes software is up-to-date and have re-installed couple of times but cant get vista to install my iPod or the DVD-writer. Am I missing something here or does anyone else have simliar problems as well ?
Suggestion appreciated, thank you

Sorry, but I have installed Windows Vista Ultimate several times and it does not solve the problem.
"Pi" wrote:

Thanks for responding. No, I'm running Vista Ultimate 32-bit. I have a new hard drive coming next week, and I'm going to get the chance to do a clean install with all of the devices plugged in. Maybe this will help, maybe it won't, but I will report on my findings. In the meantime, if anyone else has ideas, it'd be terrific.
Tom
"Marjay" wrote:
Are you running Vista 64 bit?? If so, there is an inf file missing at least it was for me. The name of the file is USBSTOR.INF See if you can copy it from your other Vista machine to this one. It should be in the INF folder. There is also a USBSTOR.PNF which should be copied also.
Let me know if that solves your problem
Richard